Inventory Lookup screen and Store locator group assignment in AX 2012 R3 POS
Hi Guys, this blog is related to the most simple form in POS. Untill now I was under impression that the Inventory lookup just utilize the Real time service to show the Inventory for the Retail stores, but I discovered a new feature in AX 2012 R3 to restrict the number of stores in the Inventory lookup screen. You might have experienced an issue that the stock is not showing up for other stores on Inventory lookup screen at POS. The Inventory lookup screen is blank.
You might have seen the Store locator group form under Retail >> Setup >> Store locator group , this form can be used to restrict the number of stores on the Inventory lookup screen at POS.
Instead of showing all the stores in the Inventory lookup screen , create a group and attach all the Retail stores (brick and mortar stores). Now this groups needs to be attached to the Retail store under Retail Store >> Setup tab >> Setup action pane >> Store locator group assignment. If this assignment is not available then the Inventory lookup screen will be blank.
Also add the longitude and latitude information under Internal Organization >> (Select your retail channel) >> Address. This is a required setup for the Inventory lookup to show the stores on the ePOS and mPOS Inventory lookup screen. Run the scheduler job N – 1070 Channel configuration and N-1010 and check if the selected store is available on the Inventory lookup screen.
Inventory transactions plays a vital role in the Inventory lookup screen. After the above configuration if you still cannot see the Stores in the list then there must be no transactions for the item in the respective stores/Warehouse. The fact that the Inventory lookup should show the inventory irrespective of the quantity on-hand for each store is not in the design. If there is no transaction for any item in a store then that store will not be visible in the Inventory lookup screen even if the store is in the Store locator group. This design is very helpful if you want to see the Inventory lookup for the stores where this item is currently in sale.
Hope this will help you resolve the Inventory lookup issue and understand the Inventory lookup operation. Keep posting if you face any issues.