Sumit Potbhare

Microsoft Dynamics AX for Retail

AX 2012 R3 Benchmark | Retail and Distribution

Hi Guys, I have been working on POS performance from last couple of days and found few interesting information that I would like to share with you.

Microsoft conducted a 24-hour “day in the life” benchmark of Microsoft Dynamics AX 2012 R3 to measure the application’s performance and scalability characteristics when running retail and distribution workloads. The benchmark ran a variety of functional scenarios that use different client and integration technologies, thereby providing a broad view of enterprise resource planning (ERP) workload performance on AX 2012 R3.


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ePOS Performance | Switch speed from Online to Offline mode

Hi Guys, This is the second blog from my ePOS performance blog series. You might have viewed my last blog on ePOS | Retail Implementation using SQL Express which will help you in reducing the Database size when dealing with SQL Express. Here we will talk about reducing the time for ePOS to switch between Online to Offline mode. Read more…

ePOS Performance | Offline sync service utilizing 100% CPU usage

Hi Guys, You might have viewed my last blog on ePOS | Retail Implementation using SQL Express which will help you in reducing the Database size when dealing with SQL Express. In this blog I would like to explain further on the performance issues that occurs even after reducing the Database size. One of them is “Offline sync service utilizing 100% CPU usage”.

As I earlier said, Retail implementation becomes challenging, when you enable offline mode.



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ePOS | Retail Implementation using SQL Express

Hi Guys, in this blog I want to share my experience regarding use of SQL express for ePOS (Enterprise POS) – Online Database and Offline Database. The experience is from my recent Dynamics AX Retail project having 300 stores with nearly 620 terminals all using SQL express for Online and Offline Database.

Few of the issues which we faced were –

  • DB size growing
  • 100% CPU usage
  • Slowness in Retail operations


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Peripheral Simulator in new release of Dynamics 365 Operations

Extremely helpful. This is surely going to help. Looking forward to configure and use this.


With one of the latest releases of Dynamics 365 Operations we have the option of simulating hardware peripherals like printers, cash drawers and so on.

The idea is to allow the user to simulate the flow of the retail processes including printers, drawers, scales, payments and so on but without having to occupy your co-workers desk piling up all of your retail hardware.

Here is what you need to do. Start by going to the hardware profiles. In the demo data a new profile has been added called Virtual. It has been set up with a profile that will work pretty much out of the box.

Besides the data a new button has been added allowing the download of the simulator:


The simulator download hasn’t received the prettiest name, but that aside it is working great.


The installer is very much a next-next-next installer and does not require any action taken…

View original post 324 more words

Troubleshooting: Loyalty points showing ‘0’ on Customer screen at MPOS

Hi Guys,

In this blog, I would like to share my experience regarding the Loyalty points at mPOS. Once you have configured the Loyalty program and Loyalty card against the Customer, you start accruing the points and redeeming it according to the loyalty scheme defined.

NOTE : Refer my blog to configure loyalty program.

The loyalty points available against the loyalty card can be seen on Customer screen at mPOS as shown below.
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Issue Gift card for Free in Microsoft Dynamics AX 2012 R3

Hi Guys,

In this blog post we will have a walk-through on how to Issue gift cards that should be charged to the Customer. I came across such requirement and thought of sharing the same with you all. We can achieve this in many ways by workarounds and no customization.


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Inventory Model Group’s Check Boxes in AX 2012

An impressive explanation !!!

Parashar's Blog On AX

Hi All,

It’s been long time; at last I got some time now to write another blog on AX. Today in this blog, we will discuss one of the most important form in AX, the form that we DAXers come across each and every day. Yes I am taking about the Item Model Group form where there presents few check-boxes. Let us explore some of the important check boxes of this form.  Without wasting much time on the introduction, let us come to the topic.

I am not going to the definition of the item model group; hope that all of us know that. Let us now discuss each of the check boxed one by one. I will try to explain each of them in easy words. Below is the screen shot of the Item model Group form:-


Let’s start with the left hand side from the top:-

  • Stocked Product


View original post 662 more words

Setup Card Fee in Microsoft Dynamics AX for Retail 2012 R3

Due to recent regulatory policy in few countries, Visa and MasterCard resulted in a settlement that allows merchants to start charging their customers a fee for using credit cards — commonly referred to as merchant surcharges or checkout fees. Credit card processing fees are extensive, complicated, and somewhat overwhelming. Nevertheless, you have to pay them if you want to process credit cards through your business.

Credit cards accepted through the Retail channels may require that the Retailer to have the current POS system to have the ability for accepting the credit card fee directly from the Card at the time of payment. Microsoft Dynamics AX 2012 has the out of box feature to configure the Credit card fees for the Credit card payments at POS.

Lets go through a step by step approach towards configuring the card fee in Retail- Read more…

Loyalty program in Dynamics AX for Retail R3

In this post I will focus on the enhanced Loyalty program feature in Microsoft Dynamics AX 2012 R3. AX 2012 R3 gives the flexibility to configure the loyalty tier and complex earning and redemption rules. In this blog we will have a walk-through on the loyalty tier configuration where in the Loyalty Customer has to earn few designated loyalty points to reach to the next loyalty tier. In Retail business, Tiered loyalty programs are customer loyalty programs that give various benefits based on tier a customer is in.

The tiers are set with milestones that a customer must achieve to proceed to the next tier. These milestones are usually amount spent on Retail sales by the customer, but they can be anything. I have seen retailers using the number of orders, number of quantity purchased, and an increasingly popular one is total loyalty points earned.This is one of the requirement for loyalty program that is widely used by many of the Retailers. These types of programs can have an impact on bottom-line results if executed successfully. Few Customers increased their spending or changed other purchasing behavior in order to achieve a higher tier status in a rewards program. This can benefit the Retail in terms of more sale in their pocket.

To start with we will first look at the loyalty program structure in Microsoft Dynamics AX 2012 R3.

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