Sumit Potbhare

Microsoft Dynamics AX for Retail

Archive for the tag “Ax 2012 R3 retail”

Retail Scheduler Job – Apply failed | The given value of type String from the data source cannot be converted to type datetime of the specified target column

Hi Guys, Hope you all are keeping up with RetailDAXing. In this blog, I will help you troubleshoot one of those many scheduler job errors which annoy everyone. Sometimes it gets very hard to troubleshoot and find the exact reason for the cause. This is my small efforts to help you with these error.

This blog is about the error you get in the Download session form under message column-

ApplyFailed.png Read more…

AX 2012 R3 Benchmark | Retail and Distribution

Hi Guys, I have been working on POS performance from last couple of days and found few interesting information that I would like to share with you.

Microsoft conducted a 24-hour “day in the life” benchmark of Microsoft Dynamics AX 2012 R3 to measure the application’s performance and scalability characteristics when running retail and distribution workloads. The benchmark ran a variety of functional scenarios that use different client and integration technologies, thereby providing a broad view of enterprise resource planning (ERP) workload performance on AX 2012 R3.

Benchmark.png

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Setup Card Fee in Microsoft Dynamics AX for Retail 2012 R3

Due to recent regulatory policy in few countries, Visa and MasterCard resulted in a settlement that allows merchants to start charging their customers a fee for using credit cards — commonly referred to as merchant surcharges or checkout fees. Credit card processing fees are extensive, complicated, and somewhat overwhelming. Nevertheless, you have to pay them if you want to process credit cards through your business.

Credit cards accepted through the Retail channels may require that the Retailer to have the current POS system to have the ability for accepting the credit card fee directly from the Card at the time of payment. Microsoft Dynamics AX 2012 has the out of box feature to configure the Credit card fees for the Credit card payments at POS.

Lets go through a step by step approach towards configuring the card fee in Retail- Read more…

Loyalty program in Dynamics AX for Retail R3

In this post I will focus on the enhanced Loyalty program feature in Microsoft Dynamics AX 2012 R3. AX 2012 R3 gives the flexibility to configure the loyalty tier and complex earning and redemption rules. In this blog we will have a walk-through on the loyalty tier configuration where in the Loyalty Customer has to earn few designated loyalty points to reach to the next loyalty tier. In Retail business, Tiered loyalty programs are customer loyalty programs that give various benefits based on tier a customer is in.

The tiers are set with milestones that a customer must achieve to proceed to the next tier. These milestones are usually amount spent on Retail sales by the customer, but they can be anything. I have seen retailers using the number of orders, number of quantity purchased, and an increasingly popular one is total loyalty points earned.This is one of the requirement for loyalty program that is widely used by many of the Retailers. These types of programs can have an impact on bottom-line results if executed successfully. Few Customers increased their spending or changed other purchasing behavior in order to achieve a higher tier status in a rewards program. This can benefit the Retail in terms of more sale in their pocket.

To start with we will first look at the loyalty program structure in Microsoft Dynamics AX 2012 R3.

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Installation and troubleshooting Real time service in Dynamics AX for Retail R3

Hi Guys,

I came across two very good blogs regarding the Installation and troubleshooting for Real time service. Although the blog was written for AX 2012 R2 version, but it is kind of same for AX 2012 R3. So if you are planning to install the Real time service in AX 2012 R3, you can follow the exact step mentioned in these blogs. Read more…

Renaming field name text (RetailLanguageText) on POS screen in AX 2012 R3

Hi Guys, I am here with a new information on Dynamics AX for Retail. Most of us might have encountered a scenario where we require to rename the text for few of the fields on AX 2012 POS screen. For instance if you want to change the text which is above the numpad – Search or enter quantity to Entry (as shown in screenshot)

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This can be achieved through the Customization from backend with the help of a developer. But here I will tell you how to do this without any technical help and simply through configuration.

So to start with, you have to first make the field numbers visible on the POS screen. This field numbers are very helpful when changing the field names. On the POS desktop shortcut, right click and click on Properties. Read more…

Inventory Lookup screen and Store locator group assignment in AX 2012 R3 POS

Hi Guys, this blog is related to the most simple form in POS. Untill now I was under impression that the Inventory lookup just utilize the Real time service to show the Inventory for the Retail stores, but I discovered a new feature in AX 2012 R3 to restrict the number of stores in the Inventory lookup screen. You might have experienced an issue that the stock is not showing up for other stores on Inventory lookup screen at POS. The Inventory lookup screen is blank.

You might have seen the Store locator group form under Retail >> Setup >> Store locator group , this form can be used to restrict the number of stores on the Inventory lookup screen at POS.

SLG

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Configure & Troubleshoot “Modes of delivery” on shipping and delivery screen on AX 2012 R3 POS

Hi Guys, this blog is meant for mode of delivery control on the Retail channel. As in previous versions of AX 2012 RTM, where all the modes of delivery were used to get populated on the shipping and delivery screen, which has been improved now to have a control over modes of delivery on the basis of products, country/state and Retail channel combination. This is a everyday requirement for all the Retail Industries to ship the products out to the customers out from the Retail channels. Also to identify which type of products and from which country are being shipped by what mode to the customer. This makes it easy for the salesperson to select the modes that are being used by that particular store and should not end up with wrong selection of mode of delivery.

After creating the modes of delivery under Retail >> Setup >> Distribution >> Modes of delivery, its time to setup the Retail channel, products and Address. Lets create a new mode of delivery 88 – Non standard and proceed with the setup.

S1 Read more…

Troubleshooting Commerce Data exchange- Async Server & Async client in Dynamics AX for Retail R3

Hi Guys, this blog post will provide you the troubleshooting procedure for Async Server and Async Client for data distribution in Microsoft Dynamics AX for Retail R3. Commerce Data Exchange: Async Server is part of the asynchronous system that shares data between the Microsoft Dynamics AX database and channel databases. Async Server is installed at headquarters and communicates with Microsoft Dynamics AX. In addition to Async Server, Commerce Data Exchange includes Commerce Data Exchange: Async Client, which is installed at channels and communicates with the channel database.

You might be working on the Demo VM or pre-installed AX 2012 R3 machine and found out that the data distribution is not working. Follow the below procedure in order to fix this issue.

Configure the Retail Scheduler parameters:

In Microsoft Dynamics AX client, go to Retail module >> Setup >> Parameters >> Retail Scheduler Parameters >> General Tab. Enter the details.

  • Server Name : The name of the computer that hosts the message database for Async Server (if you are working on Demo VM then type retail.contoso.com)
  • Database Server Instance : The name of the SQL Server instance that hosts the message database for Async Server.
  • Database Name : The name of the message database for Async Server. (if you are working on Demo VM then  type ASyncServerHeadOffice (matching the HO message DB name in SQL))

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Configure Buy one Get One free (BOGO) offer in AX 2012 Retail

Hi Guys, This blog post is relevant to the Microsoft Dynamics AX for Retail periodic discount. We will focus on getting the BOGO offer configure for the stores. This is an usual requirement from all the Retail scenarios to have BOGO free offer. Sometimes it is achieved buy configuring the Retail periodic discounts to get 50% off on each item when 2 qty is selected for the same item. But here we will configure it to get 100% off on a single item and another item to have 100% price. This way it is easier to determine which item is getting what promotions. We will discuss multiple methods of achieving this scenario.

For Example : We have item 0001 and the requirement is to configure BOGO free offer such that when we add 2 quantity of 0001 , 100% discounts will be applied to 1 qty and other qty to have 0% discount.

Method 1 : Using least expensive feature in Mix and Match discount

Setup Read more…

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