Hi Guys, In this blog, we are going to visit Return location functionality which is based on retail info codes. Any returned item at POS is not necessarily used in any other sales transaction and often goes into a defective/damage location. Prior to the introduction of Return location functionality, all sales and returns would go to the same location setup under the Warehouse master. Using the Retail info codes, cashiers can identify the reason for a return when a customer returns a purchase.
With the introduction of this feature, you can specify that returned products are assigned to different return locations in inventory based on the cashier’s response to info codes and reason codes that are displayed at the POS.
A return location can be a warehouse, a location within a warehouse, or even a particular pallet, depending on what inventory locations your organization has set up. You can map each return location to one or more info codes in Retail and reason codes in Sales and marketing.